Shipping policy

Delivery Time

Orders within the UAE typically arrive within 1–2 business days, depending on the product. In some cases, orders may take slightly longer if the item requires customization.

For international orders, delivery usually takes between 3–7 business days, depending on the destination and courier schedule.

If you need expedited delivery or special shipping assistance, please contact us directly — we will do our best to support your request.

Shipping Carriers & Tracking

We ship through trusted courier partners based on your region and service availability. Once your order has been dispatched:

Tracking details will be shared via WhatsApp.

Our team and the courier will also follow up through WhatsApp to ensure smooth and timely delivery.

Taxes and Duties

For international orders, customers are responsible for any applicable customs duties, taxes, or import charges as required by the laws of the destination country.

These charges are not included in the product or shipping cost and must be paid upon delivery. Please check with your local customs office for details if needed.

Free shipping

Enjoy complimentary shipping on every order — delivered securely and elegantly to your doorstep.

20,000+ Happy Clients

Join thousands who’ve chosen Leona — where quality, elegance, and customer satisfaction meet.

Products Warranty

Every Leona piece is protected by our authenticity and quality warranty — your confidence, guaranteed.

Original Products

We take pride in offering 100% genuine, Leona-certified products crafted with precision and care.

Secure Card Payment & Cash on Delivery

Pay your way — with flexible, secure options including card payments, installments or cash on delivery (UAE).